Datapool continually employs innovative approaches to debt collection and information management allowing us to recover debt quickly and effectively. Our collection personnel contacts debtors directly via telephone to establish the reasons for non-payment and assess the debtors' financial situation.

This can be followed by arranging for payment in full or an acceptable instalment payment plan, which will be monitored to ensure that the commitment is met.

You can be assured of Datapool's tested and proven recovery techniques. Our professionals are the best in the business, with a keen understanding of debt management. Investigation and background checks of the debtor is conducted including the confirmation of the debtor's whereabouts, his litigation history, if any, and a complete field investigation. Datapool pays personal visits to debtors when required, observing a strict code of conduct.

Datapool values its client's reputation in the marketplace and places a very strong emphasis in maintaining strong customer ties on their behalf.

To find out the latest developments to the case assigned, clients have 24/7 access to real-time status reports on assigned cases.